Shipping policy

SHIPMENT PROCESSING TIME

Orders are processed immediately. Please allow 2 weeks to receive items due to each item being specially made for you.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay we will contact you via email or phone. 

Subscription Shipping Policy:

Your package will ship by the 15th of the month! Please allow a few days leeway for shipping purposes, sometimes it takes the post office a while longer especially if it is around a holiday.

Late or missing refunds (if applicable)

If you purchased package protection at checkout please email us at sewsharpedesigns@gmail.com and we will ship out replacement items as soon as we confirm the package is lost from the mail carrier. 

If you did not purchase package protection you must contact the mail carrier to submit a claim that you did not receive your package. Please email us at sewsharpedesigns@gmail.com for any documentation you may need to do this. When you submit a claim you should be refunded through the mail mail service that lost your package. We are not liable for items lost in the mail if you do not purchase package protection.